Privacy Policy

USA Home Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our referral services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website includes:

• Personal Data: When you call our hotline or fill out a form, we may collect your name, phone number, email address, mailing address, and details about your home service needs.
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
• Mobile Device Data: Device information, mobile operating system, and other diagnostic data if you access the site from a mobile device.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Connect you with licensed, local home service professionals in your area.
• Respond to your inquiries and service requests.
• Send you text messages or emails regarding your service request status.
• Compile anonymous statistical data for our own use or for a third party's use.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the website to you.
• Increase the efficiency and operation of the website.

3. Third-Party Sharing

USA Home Services operates as a lead generation and referral service. We do not provide home services directly. To fulfill your request, we may share your information with:

• Local Service Providers: We share your contact information and service details with licensed, independent home service professionals in your geographic area so they can respond to your request.
• Marketing Partners: With your consent, we may share your information with marketing partners to provide you with offers and promotions that may be of interest.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology.

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

We also use third-party analytics tools (such as Google Analytics and Facebook Pixel) to measure traffic and usage trends. These tools collect information sent by your browser as part of a web page request, including cookies and your IP address.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights and Choices

You may at any time review or change the information in your account or terminate your account by contacting us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by following the unsubscribe link in any email or by contacting us directly.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: